1. Information we collect
Roamly may collect information you provide directly, information created while using the app, and technical information needed to operate the service.
- Account information, such as name, email address, and authentication details.
- Trip information, such as destinations, dates, budgets, travel style, saved places, wishlists, and itinerary items.
- Usage and device information, such as app interactions, log data, approximate location derived from requests, and diagnostic details.
2. How we use information
We use information to provide, maintain, secure, and improve Roamly. This includes creating shared trips, showing saved places, generating itinerary suggestions, personalizing planning flows, troubleshooting issues, and communicating service updates.
3. Shared trip information
Roamly is designed for couples and shared planning. Information added to a couple, trip, wishlist, or itinerary may be visible to the people who have access to that shared planning space.
4. AI itinerary generation
When you ask Roamly to generate itinerary ideas, relevant trip details may be processed by AI providers so the service can draft suggestions. Generated content should be reviewed before relying on it for reservations, timing, cost, safety, or accessibility decisions.
5. Service providers
We may use trusted providers for hosting, authentication, analytics, mapping or place data, image discovery, AI generation, email delivery, and operational tooling. These providers process information as needed to support Roamly.
6. Data retention and choices
We keep information for as long as needed to provide the service, comply with obligations, resolve disputes, and maintain security. You may request help with account or data questions by contacting us.
7. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No internet service can guarantee absolute security, so you should use a strong password and keep account access private.
8. Children
Roamly is not intended for children under 13. If you believe a child has provided personal information, contact us so we can review and take appropriate action.
9. Updates and contact
We may update this policy as Roamly changes. For privacy questions, contact support@vavic.org.